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Patients’ and caregivers’ experiences and outcomes
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Patients’ and caregivers’ experiences of delivery of care, e.g., changes in the location of care (need to travel), setting of care (primary vs. specialist care), changes in the pathway of care (e.g., new screening or rehabilitation) Addressing an unmet need (e.g., rare diseases, patients’ who currently have no or limited treatment options) Patients’ outcomes (clinical benefits, harms, safety) Changes in how patients are cared for (e.g., less invasive, quicker recovery), and who cares for patients (changes in responsibility/involvement/burden of informal caregivers) Patient outcomes (e.g., clinical benefits, autonomy, quality of life, harms, safety) Caregivers' outcomes (e.g., quality of life, mental well-being).
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Health care delivery and organization
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The pathway of care or treatment Location or site of care (e.g., point of care, virtual care)
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Health and human resources
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The need for more, or less, staffing The need for new roles or positions The ability to use staff of a different level of training or qualifications The need for ancillary equipment (e.g., smart devices, imaging, specimen storage), additional facilities, data storage, and information technology infrastructure
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Health equity and access
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Who can and who cannot access care and in what setting (access includes accessibility, availability, and acceptability) Whether the technology can be used to address or exacerbate inequalities in geographic access to care Whether the technology addresses or exacerbates health inequities
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