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Lamina T, Abdi HI, Behrens K, et al. Strategies To Address Racial and Ethnic Disparities in Health and Healthcare: An Evidence Map [Internet]. Rockville (MD): Agency for Healthcare Research and Quality (US); 2024 Mar. (Technical Brief, No. 46.)

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Strategies To Address Racial and Ethnic Disparities in Health and Healthcare: An Evidence Map [Internet].

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3Findings

This section addresses the findings of our evidence map from the peer-reviewed published literature based on our Guiding Questions. Where relevant, we incorporated findings from the gray literature as discussed in the Methods section of this Brief.

3.1. Results of Published Literature Searches

Figure 2 presents the literature flow of the search results. Database searches of published literature resulted in 8,386 potentially relevant articles. After dual review of abstracts and titles, we assessed 489 articles for eligibility at full text, of which 315 were excluded (Appendix C). We determined that 174 articles reporting on 163 unique studies met the inclusion criteria, and we included those in the evidence map.23196

We observed no major trends in the number of published studies annually.

Figure 2 is a flowchart of the results of the search and screening process for the review. The specifics of the flow are stated in the body of the text as follows: Database searches of published literature resulted in 8,386 potentially relevant articles. After dual review of abstracts and titles, we assessed 489 articles for eligibility at full text, of which 315 were excluded. We determined that 174 articles reporting on 163 unique studies met the inclusion criteria, and we included those in the evidence map.

Figure 2

Literature flow PRISMA diagram: search results to included studies. The PRISMA process is outlined in Page MJ, McKenzie JE, Bossuyt PM, Boutron I, Hoffmann TC, Mulrow CD, . The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. (more...)

3.2. Descriptive Evidence Map

Below, we summarize the characteristics of the included studies. Appendix D provides a table with detailed information for each included study. We organized the results on intervention type, and present results by intervention target, study design, and outcomes.

3.2.1. Intervention Type

The strategies/interventions to address racial/ethnic health and healthcare disparities did not fall into clean categories. We used study author intervention labels when provided, but often had to categorize the interventions by study descriptions or statement of the primary purpose or approach. Through this process, we grouped the interventions into 12 types, or categories. All categories except the “Other Single Component” category represented interventions that were comprised of bundles of intervention components. These categories could not be designed to be mutually exclusive, and while each study was placed into only one category, the detailed descriptions of the interventions generally involved considerable overlap in the components used. Thus, for example, patient education may have been examined as a study author-identified intervention, yet patient education can also be a reasonable and common element in many intervention categories.

Multiple definitions exist in the published literature for intervention types in health services research. Below, we provide definitions that can be considered conventional and fairly describe our categorization scheme, organized from most to least commonly reported in the literature.

Self-management support can be broadly defined as an intervention designed to help patients better manage health conditions through education, training, and support to improve knowledge, skills, or psychological and social resources, together with self-monitoring and regular review from health professionals.197, 198 The interventions may incorporate patient education, appointment reminders, and adherence to medication and care plans. One example was a community health worker involved, self-management support study to help African Americans with hypertension overcome barriers to self-management for through enhancement of shared decision-making skills and problem-solving skills.38

Prevention/lifestyle support refers to interventions that aim to prevent or delay the onset of disease or disease symptoms through risk reduction. It commonly introduces activities that limit risk exposure or decrease the susceptibility of at-risk individuals to prevent disease from progressing. It emphasizes early disease detection and targets healthy-appearing individuals.199 The interventions may include elements such as exercise coaching, diet coaching, or referral for treatment. For example, one study described a lifestyle intervention delivered by a trained, same-race community health worker who supported African American women with type 2 diabetes in making small changes in diet and activity level.115

Patient navigation refers to services that improve engagement in healthcare by providing personal guidance through the healthcare system.200 Patient navigators often help patients overcome challenges to following their healthcare plan, allowing them to progress efficiently through treatment.201 For example, one study assessed the impact of a patient navigator program on adherence to followup appointments and psychosocial outcomes among Vietnamese-American women who received abnormal mammogram findings. The patient navigator provided emotional support, education, translation, and assistance with understanding medical bills and doctor’s appointments.173

Care coordination can be defined as organizing patient care activities between two or more participants to improve delivery of healthcare services. Organizing care involves the marshalling of personnel and other resources needed to carry out required care activities and managing the exchange of information among participants responsible for different aspects of care.202 Examples of broad care coordination approaches include: teamwork, care management, medication management, health information technology, and patient-centered medical home.203 For example, one study enrolled an uninsured population of multiple race/ethnicities, and examined care coordination involving population health services and the Patient-Centered Medical Home (PCMH). Participants received primary care visits at the PCMH and attended at least one Population Health wellness, prevention, or social determinants of health (SDOH) program to improve outcomes for type 2 diabetes and cardiovascular disease, as well as to reduce hospital utilization.106

System level quality improvement (QI) involves the use of a systematic and coordinated approach to solving a problem using specific methods and tools with the aim of bringing about a measurable improvement within a healthcare setting.204 One example was a QI project to improve equitable access to cervical cancer screening and management for Hispanics.105 Following a preparatory stage that included a systematic review of cervical cancer screening, the project included 1) team engagement through team meetings; 2) patient engagement via a tool on cervical cancer screening provided in both English and Spanish (an adaptation of the Ottawa Personal Decision Guide); 3) a Well Woman Health Check Program (WWHP) eligibility screening and enrollment tool for registration staff that included updated registration guidelines and a WWHP registration log of all women enrolled in the program; and 4) the implementation of a case log for case management.

Patient education provides learning experiences on health topics, and can be defined as the process of influencing patient behavior and producing the changes in knowledge, attitudes, and skills to maintain or improve health.205 For example, one intervention led by community health workers examined whether group education is as effective as individual culturally tailored education in improving cervical cancer screening among underserved Hispanic women.43 Another intervention examined whether computer-tailored patient education improved colorectal cancer screening among low-income African Americans.143

Collaborative care model is a systematized way of managing care and treatment for people with chronic conditions. It is a multiprofessional approach to patient care that adopts four key components: (1) a multiprofessional approach to patient care; (2) a structured management plan tailored to the individual needs of the patient; (3) proactive followup delivering evidence-based treatments; (4) processes to enhance interprofessional communication such as routine and regular team meetings and/or shared record.206 One study that illustrates the collaborative care approach used a pharmacist-physician model to reduce the time to goal blood pressure in an uninsured population comprising mostly (80%) Black adults.131

Comprehensive system level change refers to a redesign of a healthcare system model and may include a collaboration between healthcare organizations and community-based organizations or public health systems. One example is a study that incorporated a centralized community clinic linkage hub to connect patients to community resources for participating clinics.59

Mobile Health (m-Health) single component refers to using mobile and wireless devices to improve health and deliver care through text messaging, wireless data transmission, and smartphone apps to send health-related information.207 In one m-Health intervention, Hispanic people with type 2 diabetes received up to three motivational, educational, and/or call-to-action texts per day over 6 months.86

Coordination of transitions of care can be defined as movement of patients between healthcare practitioners and settings as their condition and care needs change. Transitions may occur between hospitals, ambulatory primary care practices, ambulatory specialty care practices, long-term care facilities, home health, and rehabilitation facilities.208 One illustrative study enrolled high-need, high-cost patients who were predominantly non-Hispanic Black, and examined hospital-based, real-time screening, patient engagement, enrollment, enhanced discharge care coordination, intensive home visits, and telephone follow-up for at least 45 days.31

Electronic health record (EHR)-based interventions comprise real-time, patient-specific data platforms that make secure information available immediately to authorized users. EHRs are designed so that information can be shared with other clinicians or healthcare providers and organizations, such as laboratories, imaging facilities, consultants, pharmacies, and collaborating inpatient and outpatient clinics.209 One EHR study examined a laboratory health information exchange (LHIE) system intervention that involved a bi-directional exchange of laboratory information (between ordering physician and laboratory staff) through an existing EHR system to improve antiretroviral therapy (ART) use.60

Other single component category captured interventions examining a single component but were not otherwise easily grouped. These single components could potentially be added to other complex interventions and may in fact be present in any of the other intervention categories listed above. These single component interventions included language concordance,158 a screening decision aid,96 risk calculator counseling,149 training in Web portal use,116 automated appointment reminders,126 shared medical appointments,133 group education for community-to-clinic settings,193 attending one population health program per year, and stress management training tools,113 to mention a few.

Figure 3 displays the breakdown of intervention types across the included studies. The largest category (22% [35/163]) of included interventions was self-management support.27, 34, 37, 38, 41, 42, 50, 65, 66, 76, 77, 80, 9193, 95, 110, 112, 117, 120, 124, 128, 132, 135, 136, 139, 141, 142, 159, 165, 170, 171, 175, 178, 189 Other interventions that accounted for a relatively larger proportion of our included studies were patient navigation (12% [20/163]),29, 48, 57, 58, 61, 69, 75, 81, 97, 119, 122, 127, 130, 145, 150, 162, 167, 173, 174, 180 followed by prevention/lifestyle support (12% [19/163]),23, 30, 36, 40, 49, 67, 68, 87, 111, 115, 125, 152, 154, 156, 168, 172, 184, 185, 194 then care coordination (9% [14/163]),28, 32, 44, 47, 52, 71, 101, 102, 104, 106, 137, 151, 161, 195 and system level QI interventions (8% [13/163]).33, 39, 56, 63, 64, 85, 99, 105, 121, 153, 166, 187, 191 Overall, patient education,24, 43, 53, 55, 74, 83, 107, 143, 146, 176, 188, 190 collaborative care models,72, 73, 84, 100, 129, 131, 144, 148, 164, 169 comprehensive system level change,54, 59, 88, 114, 155, 163, 177 single component m-Health,26, 51, 70, 86, 192, 196 transition of care,31, 82, 118 and EHR-based interventions35, 60 accounted for 24 percent of included interventions. Transition of care and EHR-based interventions accounted for the smallest category of included interventions (2% [3/163]) and (1% [2/163]), respectively). Other single components category (captured interventions examining a single component but not otherwise easily grouped) accounted for 14 percent (22/163) of the included interventions.25, 45, 46, 78, 79, 90, 96, 108, 109, 113, 116, 123, 126, 133, 138, 147, 149, 157, 158, 160, 179, 193

Figure 3 displays the breakdown of intervention types across the included studies. The specifics of the figure are stated in the body of the text as follows: The largest category of included interventions was self-management. Other interventions that accounted for a relatively larger proportion of our included studies were patient navigation, followed by prevention/lifestyle support, then care coordination, and system level QI interventions.

Figure 3

Number of studies by intervention type. Note: We used wherever possible the exact terms used by study authors to label the interventions. Other single component interventions category captured interventions examining a single component but not otherwise (more...)

3.2.2. Intervention Target

We describe our categorization scheme for the intervention target in the Methods section. Interventions were targeted at various parts of the healthcare system—i.e., we identified patient targeted, clinician targeted, and healthcare system targeted interventions. Single targeted interventions (also referred to as single level interventions in this report) are those that target only one part of the healthcare system, such as only the patient. Multitargeted interventions (referred to as multilevel interventions in this report) are those with components that target more than one part of the healthcare system. One example of a multilevel intervention targeted at the healthcare system and the patient would be an intervention that incorporated a centralized community clinic linkage hub to connect patients to community resources for participating clinics.59

Figure 4 displays the breakdown of intervention targets across the included studies. Self-management support interventions mainly targeted patients as a single level intervention (16% [26/163]),37, 38, 42, 50, 65, 66, 76, 77, 91, 92, 95, 112, 117, 124, 128, 132, 135, 136, 139, 141, 142, 159, 171, 175, 178, 189 followed by prevention/lifestyle support (10% [17/163]),23, 36, 40, 67, 68, 87, 111, 115, 125, 152, 154, 156, 168, 172, 184, 185, 194 and patient navigation (10% [17/163]).29, 48, 57, 58, 61, 69, 75, 81, 97, 119, 130, 145, 150, 162, 167, 173, 174 No study reported on single level interventions targeted solely at clinicians. All clinician targeted interventions were part of multilevel interventions, most often occurring alongside patient targeted components or healthcare system plus patient targeted components.

Healthcare system targeted interventions accounted for very few (4% [6/163]) included studies of single targeted/level interventions (i.e., target the healthcare organization), most of which were collaborative care model interventions.73, 129, 131, 144 Most healthcare system targeted intervention (31% [51/163]) studies were part of multilevel interventions, and most of these included patient targeted components or clinician plus patient targeted components.

Thirty-eight percent (38% [62/163]) of included studies examined multilevel interventions.24, 25, 27, 3035, 39, 41, 45, 49, 51, 54, 56, 59, 60, 63, 64, 72, 78, 80, 84, 85, 88, 90, 93, 99102, 104107, 110, 113, 114, 120122, 127, 133, 143, 148, 153, 155, 158, 161, 163166, 169, 170, 177, 180, 187, 191, 195 Most of the multilevel interventions (22% [36/163]) of included studies) were healthcare system plus patient targeted interventions.27, 31, 34, 39, 54, 59, 60, 63, 64, 72, 84, 85, 88, 90, 93, 99101, 104, 106, 110, 113, 127, 143, 153, 155, 161, 163166, 169, 180, 191, 195, 196 Most of the healthcare system plus patient targeted interventions were system level QI interventions (5%, [8/163] of included studies).39, 63, 64, 85, 99, 153, 166, 191 One exemplar study reported the adaptation and implementation of Kaiser Permanente’s Hypertension management program targeted at multiple race/ethnicities (but enrolling predominantly Hispanic people) and rolled out healthcare system wide in 12 urban safety net clinics.85 The intervention consisted of four key elements: (1) development of internal hypertension patient registry; (2) evidence-based treatment intensification protocol; (3) standardized blood pressure measurement protocol; and (4) blood pressure check visits.

Other multilevel interventions were (1) patient plus clinician targeted interventions (7% [11/163] of included studies) that were mostly self-management support interventions,41, 80, 120, 170 followed by patient education interventions;24, 107 (2) healthcare system, clinician, plus patient targeted interventions (7% [11/163] of included studies) that were mostly system level QI interventions;33, 56, 105, 121 (3) healthcare system plus clinician level interventions (2% [4/163] of included studies) that were system level QI interventions, an EHR-based intervention, and “other single component” intervention. Healthcare system plus clinician level interventions accounted for the lowest number of studies.

Figure 4 displays the breakdown of intervention targets across the included studies. The specifics of the figure are stated in the body of the text as follows: Self-management support interventions mainly targeted patients as a single level intervention, followed by prevention/lifestyle support, and patient navigation. No study reported on single level interventions targeted solely at clinicians. All clinician targeted interventions were part of multilevel interventions, most often occurring alongside patient targeted components or healthcare system plus patient targeted components.

Figure 4

Intervention type by target. Note: Patient targeted interventions refer to interventions that related directly to patient behavior. Clinician targeted interventions refer to interventions that are related directly to clinician behavior. Healthcare system (more...)

3.2.3. Study Design

We classified included studies according to the authors’ reported study designs, illustrated in Figure 5. Some categories for study designs might overlap (e.g., quality improvement study design could overlap with cohort observational study design). A notably large number (58% [94/163]) of included studies were randomized controlled trials (RCTs). Among RCTs, the most frequently examined intervention was self-management support, followed by some “other single component,” then patient navigation and prevention/lifestyle support interventions. Other reported study designs include pre-post, mixed-methods, observational cohort study with comparator arms, nonrandomized controlled trial, quality improvement, or implementation science (to improve understanding of how to implement interventions). System level QI and collaborative care model interventions mostly did not use RCT study design.

Figure 5 displays the breakdown of intervention type by study design. The specifics of the figure are stated in the body of the text as follows: Among RCTs, the most frequently examined intervention was self-management support, followed by some “other single component,” then patient navigation and prevention/lifestyle support interventions.

Figure 5

Intervention type by study design. Note: We classified the included studies according to the authors’ reported study design. We used wherever possible the exact terms used by study authors to label the interventions.

3.2.4. Outcomes

We present mainly the authors’ reported primary outcomes to show the key focus of the studies. Some studies reported secondary outcomes. Evidence tables of data from all included studies in Appendix D present reported primary (including direction of effect), and secondary outcomes. Table 1 provides information on the outcome categories used.

Table Icon

Table 1

Outcome categories.

Figure 6 provides the breakdown of outcomes by intervention type. Studies commonly reported process and clinical outcomes as primary outcomes. Forty-one percent (68/163) reported process of care outcomes and 31 percent (51/163) reported clinical outcomes as primary outcomes. More specifically, prevention/lifestyle support and m-Health single component interventions mostly reported clinical and process of care outcomes. Self-management support, “other single component,” patient navigation, and patient education interventions mostly reported process of care outcomes. Collaborative care model and care coordination interventions mostly reported clinical outcomes.

Very few studies reported information on equity of service35, 52, 63, 81, 121 as primary outcomes. Only 3 percent (5/163) of studies specifically assessed reduction of disparities by reporting primary outcomes that directly measured equity of service between racially/ethnically minoritized people and other groups. Patient navigation,81 system level QI,63, 121 care coordination,52 and EHR-based35 intervention studies reported equity of service outcomes.

Care utilization and patient experience of care were also limited in the literature. Care utilization was reported in 3 percent (5/163) of studies as a primary outcome. “Other single component” (such as automated appointment reminder and interactive kiosk-delivered education),179 patient education,43, 83 and transition of care118 interventions reported care utilization outcomes. Two percent (3/163) of studies reported patient experience of care37, 40, 158 as a primary outcome. Only self-management support,37 “other single component” (language concordant care),158 and prevention/lifestyle support40 interventions reported patient experience of care outcomes.

Multiple category outcomes were reported in 19 percent (31/163) of studies as primary outcomes. Most system level QI interventions reported multiple outcomes.39, 105, 166, 187, 191 Cost/financial reimbursement outcomes were lacking as either primary or secondary outcomes. Cost/financial reimbursement outcomes were reported alongside other types of outcomes and categorized as “multiple outcomes” in two studies that examined a collaborative care model intervention,129, 164 and a comprehensive system level change intervention.88 These three studies were in fact the only studies in our literature set that reported cost/financial reimbursement outcomes.

Figure 6 displays the breakdown of intervention type by outcome categories. The specifics of the figure are stated in the body of the text as follows: Studies commonly reported process and clinical outcomes as primary outcomes. Forty-one percent reported process of care outcomes and 31 percent reported clinical outcomes as primary outcomes.

Figure 6

Intervention type by outcome categories. Note: We classified the included studies according to the authors’ reported outcomes. We used wherever possible the exact terms used by study authors to label the interventions.

3.2.5. Intersectional Factors

We aimed to document other intersectional influences in addition to race/ethnicity (e.g., income, sexual orientation, geographic location, language, gender)210 that had been a focus in the included studies; however, studies did not report this.

3.2.6. Cultural Adaptation and Community Involvement

Cultural adaptation is when interventions are modified to consider language, culture, and context. When adapted, the essential components of interventions are maintained but delivered in ways that are compatible with the participant’s cultural patterns, meanings, and values in order to increase relevance and engagement.211 Forty-four percent (71/163) of studies reported some form of cultural adaptation, such as availability of an interpreter, information offered in several languages, use of culturally aware peers, and use of community health workers that share sociodemographic characteristics with the patient population served (including race/ethnic background and language).24, 27, 39, 40, 4346, 48, 49, 5153, 55, 63, 66, 69, 71, 74, 75, 8084, 8688, 92, 93, 96, 99, 100, 105, 106, 111, 113, 114, 117, 119, 120, 125, 128, 132, 133, 135, 138, 139, 143, 145147, 152, 158, 159, 164, 168, 171, 173176, 179, 180, 184, 185, 188, 193196

Notably, a high number of patient education interventions (83% [10/12]) reported some form of cultural adaptation. Cultural adaptation was used in other intervention categories as follows: self-management support (40% [14/35]); prevention/lifestyle support (53% [10/19]); patient navigation (45% [9/20]); care coordination (36% [5/14]); system level QI (31% [4/13]); collaborative care model (30% [3/10]); comprehensive system level change (28% [2/7]); m-Health (50% [3/6); and transition of care (33% [1/3]).

In addition, a minority of studies (34% [24/70]) that enrolled participants from more than one racially/ethnically minoritized group or enrolled racially/ethnically minoritized people along with white participants reported some form of cultural adaptation.39, 40, 4446, 53, 55, 63, 66, 69, 82, 83, 92, 93, 125, 132, 139, 145, 147, 152, 159, 164, 171, 174

Community involvement (either partnership or collaboration) is defined as a process of healthcare systems working collaboratively with community organizations or groups of people to address issues affecting their health and well-being.212 These affiliations may be based on geographic proximity, special interests (such as religious institutions, faith-based wellness centers, faith-based social service agency, and community health centers), or similar situations (such as peers with similar health conditions). Thirty-nine percent (63/163) of studies reported community involvement (either partnership or collaboration).23, 25, 28, 35, 43, 48, 50, 52, 57, 59, 61, 69, 74, 81, 84, 87, 101, 102, 106, 109, 111, 115, 117, 119, 122, 125, 127, 129, 130, 132, 133, 139, 141, 143, 145, 148, 152, 156, 158, 159, 161, 162, 164166, 168, 169, 171176, 178180, 184, 185, 188, 193196

Notably, a high number of patient navigation interventions (70% [14/20]) reported some form of community involvement such as religious institutions and community health centers. Other interventions that reported community involvement include: prevention/lifestyle support (63% [12/19]); self-management support (29% [10/35]) care coordination (50% [7/14]); patient education (42% [5/12]); collaborative care model (50% [5/10]); system level QI (8% [1/13]); comprehensive system level change (14% [1/7]); m-Health (17% [1/6]); and EHR-based interventions (50% [1/2]). Transition of care interventions did not report any form of community involvement.

3.2.7. Harms or Adverse Events

A chronic pain self-management educational program identified falls as an adverse event that occurred during usual activities outside the self-management support program; however, authors noted that patients might have been more active than usual due to the influence of the program.178 No other study reported harms or adverse events of interventions (such as unintended negative consequences, including misallocation of effort, decreased patient satisfaction, stigma, etc.) Similarly, we found no additional information on harms or adverse events of interventions in the gray literature.

3.2.8. Applicability and Sustainability of Interventions

In this Brief, applicability is defined as the extent to which the intervention could be implemented in a setting other than the one where it was researched.213 Overall, studies did not report on the feasibility or ease of adhering to the intervention in other environments. However, two studies (with no reported findings on applicability) highlighted that their interventions were potentially applicable/generalizable to general clinic settings because they tested them under real-world conditions following previous success in a randomized controlled trial.110, 195 One study focused on a Mobile Insulin Titration Intervention (MITI) program, which was a multilevel, patient plus healthcare system targeted intervention to help patients with type 2 diabetes find their correct basal insulin dose without in-person care.110 The other study examined a Prevention of Cardiovascular Outcomes in African Americans with Diabetes (CHANGE) intervention, which was a multilevel, patient plus healthcare system targeted intervention aimed at improving adherence to medication for cardiovascular disease.195

Sustainability was defined in this Brief as the continued use of program components and activities for the ongoing achievement of desirable program and population outcomes.214 Studies did not report sustainability of interventions. We found no additional information on applicability and sustainability of interventions in the gray literature.

3.2.9. Study Funding Information

The biggest funder of the included studies was government (55% [90/163]), followed by multiple funding sources (11% [18/163]), foundations (9% [15/163]), academic (5% [9/163]), and nonprofit (5% [9/163]). Self-funded work by healthcare systems was not reported. Fourteen percent (22/193) of studies did not report funding source.

3.3. Evidence Map – Bubble Plots

After examining the descriptive characteristics of our included studies, we constructed bubble plots (as shown in the sections below) to display the relationship between three dimensions of included study characteristics, thus providing richer information.22 We grouped bubble plots results by intervention type, in relation to (1) study setting and delivery personnel; and (2) race/ethnic group and chronic conditions.

3.3.1. Study Setting and Delivery Personnel

Figure 7 shows a bubble plot displaying all included studies by intervention type across study settings and delivery personnel. Interventions were implemented in a wide array of settings. Because disparity types and causes can be many and varied, including social determinants of health, the settings capture a continuum of public health to highly specialized medical care. Some categories for study settings might overlap. Most studies were carried out in clinic-based settings. Ownership or size of clinics vary from large health systems to community-based nonprofits. Federally qualified health centers (FQHCs) receive federal funding to provide comprehensive health services to underserved populations, which means they might conceptually overlap with clinics, while also potentially providing hospital or specialty care. Community-based settings were used for strategies that reach out to the patient communities, such as interventions based in churches, local libraries, or community centers. State or large city governments may provide preventive or other health services through public health systems. Other settings may include communication platforms such as telehealth, websites, mobile platforms, phones, or mailings. Multiple settings represent studies in more than one setting.

Within the above settings, interventions to address disparities were delivered by a wide array of personnel. When chosen for their ability to represent or reach patient populations, personnel are even more varied, with a range of titles and job descriptions provided by study authors, including peer/lay navigators drawn directly from the target population, peer navigators recruited as employees, community health educators, and community health workers. Several studies used researchers and/or administrative staff to conduct tasks related to the new intervention. Some studies used “other” delivery personnel and/or multiple delivery personnel. The “other” delivery personnel category represents studies that did not involve a delivery personnel but used some form of mobile or electronic tools to deliver interventions such as e-referral systems, interactive kiosk-delivered education, mobile gaming, smart phone apps, registry appointment scheduling systems, entertainment-education decision aids, social media, and electronic dashboards. Multiple delivery personnel category represents studies that comprise more than one delivery personnel category (such as a combination of patient navigators and clinicians).122 The provider/clinician delivery personnel category included physicians, nurses, and pharmacists.

Self-management support interventions were mostly delivered by clinicians in the clinic and FQHC settings.34, 37, 50, 76, 91, 117

Prevention/lifestyle support interventions were also commonly delivered by clinicians in community-based, hospital, FQHC, and nonprofit system settings.30, 36, 40, 168, 184

Patient navigation interventions were mostly delivered by peer navigators employed by the healthcare organization, particularly in community-based and hospital settings.48, 69, 75, 130, 145, 167, 173

Care coordination was mainly delivered by community health workers in clinic settings.28, 47, 52, 101, 102, 195

System level QI interventions were commonly delivered by “multiple” delivery personnel in clinic, hospital, FQHC, and public health system settings.28, 47, 52, 101, 102, 195

Patient education interventions were mainly delivered by peer or lay community outreach workers in community-based and “other” settings (including mailings and phone call),176, 188, 190 and researcher or administrative staff in clinic and hospital settings.53, 74, 107

Collaborative care model interventions were mainly delivered by multiple delivery personnel in FQHC settings,84, 144, 148 followed by clinic,131 community-based,129 and hospital settings.72

Comprehensive system level change interventions were delivered by clinicians and “multiple” delivery personnel in clinic settings,59, 114, 155, 163 and clinicians and “other” delivery personnel in public healthcare settings.54, 177

M-Health single component interventions were delivered by “other” delivery personnel in clinic and “other” settings,26, 51, 192, 196 providers/clinicians in clinic settings,70 and researcher or administrative staff in FQHC settings.86

Transition of care interventions were delivered by clinicians in clinic, hospital, and nonprofit system setting.31, 82, 118

EHR-based interventions were delivered by clinicians and “other” delivery personnel (an e-referral system) in clinic settings.35, 60

Figure 7 displays the breakdown of intervention type by setting and delivery personnel. The specifics of the figure are stated in the body of the text as follows: Interventions were implemented in a wide array of settings, including clinics, community based settings, FQHC, hospital, public health system, nonprofit system, and other settings.

Figure 7

Intervention type by setting and delivery personnel. Note: All the studies identified in our evidence map are presented in the bubble plot. Each bubble represents one study. Bubble size reflects the participant sample size. Smaller bubbles indicate smaller (more...)

3.3.2. Race/Ethnicity and Chronic Condition

Figure 8 shows a bubble plot displaying all included studies by intervention type across populations and chronic conditions. Each bubble represents one study, and the size of the bubble represents the study sample size for intervention type and chronic condition. The color of the bubble represents the race/ethnic group as presented in the literature.

Of the studies that included a single race/ethnic group, African Americans/Blacks accounted for the highest proportion (28%), followed by the Hispanics/Latinos (20%), then Asians (6%). Only two studies (1%) included exclusively American Indian/Alaskan Native people.88, 196 About 45 percent of included studies enrolled participants from more than one racially/ethnically minoritized group or enrolled racially/ethnically minoritized people and other groups—categorized as “multiple race/ethnic group” in this Brief. This multiple race/ethnic group category included African Americans/Blacks, Hispanics/Latinos, Asians, American Indians/Alaskan Natives, and whites.25, 32, 33, 36, 37, 39, 40, 42, 4446, 5356, 59, 61, 6370, 72, 73, 76, 78, 82, 83, 85, 90, 92, 93, 95, 97, 123126, 129, 132, 136, 137, 139, 144, 145, 147, 149, 152, 153, 156, 159167, 169171, 174, 177, 178, 190192 Seven percent (11/163) of studies enrolled Asians as part of the “multiple race/ethnic group” category,25, 37, 39, 40, 83, 85, 90, 123, 132, 174, 177 and 4 percent (6/163) of studies enrolled American Indians/Alaskan Natives as part of the “multiple race/ethnic group” category.39, 40, 59, 123, 132, 174

Cancer accounted for the highest exclusively studied chronic condition (29% [47/163]), followed by diabetes (20% [32/163]), then hypertension (13% [22/163]), HIV (11% [18/163]), cardiovascular diseases (7% [12/163]), mental health (4% [6/163]), and asthma (3% [5/163]). Multiple chronic conditions category represents studies that examine more than one category of chronic condition. The “other chronic conditions” category represents chronic conditions that were reported in only one or two studies, and therefore too few to represent a unique category in our evidence map including liver disease,107 metabolic syndrome,172 chronic obstructive pulmonary disease (COPD),174 chronic pain not related to cancer,178 kidney disease,177, 190 or studies where study authors noted that chronic conditions were broadly examined but did not report specific chronic conditions.88

Multiple chronic conditions and “other chronic conditions” categories accounted for ten percent (16/163) and four percent (7/163) of studies, respectively.

Self-management support interventions encompassed all chronic condition categories presented in this Brief. Self-management support interventions were mainly focused on diabetes in “multiple race/ethnic groups.”92, 93, 124, 132 Overall, across the chronic conditions, self-management support was mostly focused on “multiple race/ethnic groups”,37, 42, 65, 66, 76, 92, 93, 95, 124, 132, 136, 139, 159, 165, 170, 171, 178 followed by African Americans/Blacks.34, 38, 41, 50, 77, 91, 117, 135, 141, 142, 175, 189

Patient navigation interventions were focused on asthma,29 cancer,48, 69, 75, 81, 119, 122, 127, 130, 145, 162, 173 diabetes,97, 150, 183 HIV,57, 61, 167 mental health,58 and “other chronic conditions.”174 Patient navigation interventions were mostly focused on cancer in “multiple race/ethnic groups”,61, 69, 97, 145, 162, 167, 174 African Americans/Blacks,29, 48, 57, 58, 122, 130 and Asians.81, 119, 173 Overall, across the chronic conditions, patient navigation was mostly focused on “multiple race/ethnic groups,”61, 69, 97, 145, 162, 167, 174 followed by African Americans/Blacks.29, 48, 57, 58, 122, 130

Prevention/lifestyle support interventions were focused on cancer,49, 87, 168 cardiovascular diseases,67, 152, 156 diabetes,40, 111, 115, 125, 185 HIV,36, 68, 154 hypertension,184, 194 “multiple chronic conditions”,23, 30 and “other chronic conditions”.172 Prevention/lifestyle support interventions were mostly focused on cardiovascular diseases in “multiple race/ethnic groups”.67, 152, 156 Overall, across the chronic conditions, prevention/lifestyle support was mostly focused on “multiple race/ethnic groups”36, 40, 67, 68, 125, 152, 156 followed by African Americans/Blacks.23, 115, 154, 168, 172, 184

Care coordination interventions were focused on asthma,28 cancer,71 cardiovascular diseases,195 diabetes,44, 47, 52, 104, 137, 151, 161 and “multiple chronic conditions”.32, 101, 102, 106 Care coordination interventions were mostly focused on diabetes in “multiple race/ethnic groups”.44, 47, 52, 104, 137, 151, 161 Overall, across the chronic conditions, care coordination was mostly focused on “multiple race/ethnic groups”,32, 44, 137, 161 and African Americans/Blacks.28, 101, 102, 104, 106, 151, 195

System level QI interventions were focused on cancer,63, 105, 187 cardiovascular diseases,39, 64 diabetes,191 HIV,56, 166 and hypertension.33, 85, 99, 121, 153 System level QI interventions were mainly focused on hypertension in “multiple race/ethnic groups”.33, 85, 153 Overall, across the chronic conditions, system level QI was mostly focused on “multiple race/ethnic groups”,33, 39, 56, 63, 64, 85, 153, 166, 191 followed by Hispanics/Latinos.99, 105, 187

Patient education interventions were focused on asthma,24 cancer,43, 53, 55, 74, 83, 143, 146, 176, 188 and “other chronic conditions”.107, 190 Patient education interventions were mostly focused on cancer in “multiple race/ethnic groups”.53, 55, 83, 190 Overall, across the chronic conditions, patient education was mostly focused on “multiple race/ethnic groups”,53, 55, 83, 190 followed by African Americans/Blacks and Hispanics/Latinos.24, 43, 74, 107, 143, 146, 188

Collaborative care model interventions were focused on cancer,73 diabetes,84, 131, 164 hypertension,72 and “multiple chronic conditions”.144, 148 Collaborative care model interventions were mostly focused on diabetes in African Americans/Blacks,131 Hispanics/Latinos,84 and “multiple race/ethnic groups”,164 and mental health in “multiple race/ethnic groups”129, 169 and Hispanics/Latinos.100 Overall, across the chronic conditions, collaborative care model was mostly focused on “multiple race/ethnic groups”.72, 73, 129, 144, 164, 169

Comprehensive system level change interventions were focused on hypertension,114, 155, 163 cardiovascular diseases,54 “multiple chronic conditions,”59 and “other chronic conditions”.88, 177 Comprehensive system level change interventions were mostly focused on hypertension in Asians,114 Hispanics/Latinos,155 and “multiple race/ethnic groups”.163 Overall, across the chronic conditions, comprehensive system level change was mostly focused on “multiple race/ethnic groups”.54, 59, 163, 177

M-Health single component interventions were focused on cancer in “multiple race/ethnic groups”70 and American Indians/Alaskan Natives,196 HIV in Hispanics/Latinos26 and “multiple race/ethnic groups”,192 and hypertension in Hispanics.51, 86

Transition of care interventions were focused on HIV in African Americans/Blacks,118 hypertension in “multiple race/ethnic groups”,82 and “multiple chronic conditions” in African Americans/Blacks.31

EHR-based interventions were focused on hypertension in Hispanics/Latinos,35 and HIV in “multiple race/ethnic groups”.60

Figure 8 displays the breakdown of intervention type by race/ethnicity and chronic disease. The specifics of the figure are stated in the body of the text as follows: Of the studies that included a single race/ethnic group, African Americans/Blacks accounted for the highest proportion, followed by the Hispanics/Latinos, then Asians. Only two studies included exclusively American Indian/Alaskan Native people. Cancer accounted for the highest exclusively studied chronic condition, followed by diabetes, then hypertension, HIV, cardiovascular diseases, mental health, and asthma.

Figure 8

Intervention type by race/ethnicity and chronic disease. Note: All the studies identified in our evidence map are presented in the bubble plot. Each bubble represents one study. Bubble size reflects the participant sample size. Smaller bubbles indicate (more...)

3.4. Further Detail on Selected Interventions

Because an evidence map necessarily glosses over the rich detail available from the heterogeneous studies included in this review, we selected a few intervention types about which to provide more detail. Initially, we selected the top two intervention types for a specific chronic condition based on the number of included studies. Tables 2 and 3 present deeper examinations of patient navigation for cancer and self-management support for diabetes. Because these two examples are targeted at the patient level, we also present in Table 4 comprehensive system level change interventions, which tend to target more process or structural aspects of care that might affect health equity. The goal is to show how diverse interventions in the literature were, and to capture the considerable variety of terms used in the literature to describe them. In addition, this information will inform researchers and funding agencies on areas where we found a relatively high cluster of evidence while detailing the components of the interventions for implementation by healthcare system leaders and policymakers. More information on these selected interventions can be found in evidence tables of data from all included studies in Appendix D.

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Table 2

Patient navigation interventions focused on cancer.

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Table 3

Self-management support interventions focused on diabetes.

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Table 4

Comprehensive system level change interventions.

3.5. Existing Evidence Reviews on Interventions

To further examine the literature and provide supplementary information, we performed a hand search of relevant systematic reviews. We identified 42 peer-reviewed current systematic reviews relevant to healthcare strategies/interventions to reduce racial and ethnic disparities in health and healthcare and improve health outcomes in the treatment/prevention of chronic conditions in adults, published from 2015 to present.4, 200, 215254 We summarize the characteristics of the systematic reviews in Table 5 below, and Appendix E provides more detailed study characteristics of the reviews.

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Table 5

Summary characteristics of current reviews.

We based our narrative summary of the current systematic reviews on study location, intervention type, chronic conditions, race/ethnic groups, harms or adverse events, applicability, and sustainability of interventions.

Notably, our evidence map in this Brief includes an unrestricted set of chronic conditions in adults. In addition, by examining healthcare strategies/interventions broadly, our evidence map also includes an unrestricted set of interventions. However, most of the systematic reviews examined interventions to address reducing disparities for a specific chronic condition or limited set of chronic conditions. Most of the systematic reviews that reported study location were U.S.-based.

Overall, the systematic review literature largely corroborates the findings we describe for the peer-reviewed primary studies in our evidence map. Most of the reviews focused on more than one category of race/ethnic groups; African American/Blacks and Hispanic/Latinos were the most reported groups, whether in reviews that included a wider range of race/ethnic groups or reviews for a single race/ethnic group. Relatively few reviews for a single-studied race/ethnic group focused on Asians217, 228 and American Indians/Alaskan Natives.235, 241

Because we found very few studies to include in our evidence map that included American Indians/Alaskan Natives, we further examined eight reviews 229, 235238, 241, 242, 250 that did include American Indians/Alaskan Natives to confirm the lack of studies. We provide expanded information on those reviews in Appendix E, including the number of papers that included this race/ethnic group in the review, year of publication of the primary studies included in the review, and the percentage representation of American Indians/Alaskan Natives within the populations included in each primary study. Overall, the reviews included one to six primary studies that either exclusively enrolled American Indians/Alaskan Natives or enrolled multiple race/ethnic groups (i.e., more than one category of race/ethnic groups) where American Indians/Alaskan Natives were represented in the study sample population.

Further, nearly all the reviews included studies published outside our search date, except two that included studies published prior to 2017 as well as those from 2017 onwards.238, 242 With the longer research time frame (pre and post 2017), studies that enrolled American Indians/Alaskan Natives (either exclusively or where American Indians/Alaskan Natives were represented in the study sample population) remains limited.

Generally, the systematic reviews focused on interventions for a specific exclusively studied chronic condition, with cancer being the most frequently studied,200, 220, 221, 223, 226, 227, 234, 235, 242, 243, 247249 followed by diabetes.217, 218, 224, 230, 233, 236, 237, 251, 252 Other exclusively studied chronic conditions were mental health conditions,222, 238, 240, 241 HIV,216, 231, 254 asthma,215, 246 hypertension,239 cardiovascular diseases,253 and musculoskeletal conditions.232 A few reviews studied multiple chronic conditions.4, 219, 225, 228, 229, 244, 245, 250

Often, similar to our approach, the interventions in the systematic reviews did not fall into mutually exclusive categories, and the reviewers did not reclassify interventions but reported what the study authors used as labels. For example, one review that aimed to examine interventions to reduce bias and discrimination in the management of musculoskeletal pain included clinician education and perspective-taking, patient decision tools, and community outreach tools.232 Most of the systematic reviews focused on specific strategies/interventions broadly related to the intervention type categories we used in this Brief, including patient navigation,200, 221, 234, 247 QI interventions,251 decision aids,227, 244 self-management support,224, 229, 233, 237 patient education,215, 236, 243, 253 prevention interventions,216, 220, 254 lifestyle interventions,217, 252 collaborative care,238, 240 and digital health technologies4, 218, 230, 231, 239 (e.g., Web-based intervention, telemedicine, telehealth, m-Health (e.g., text or app-based approaches). Other reviews focused on intervention types not present in the literature from the peer reviewed primary studies in our evidence map, such as provider pay for performance interventions250 and interventions that had extremely heterogenous descriptions because of the broad aim(s) of the reviews.219, 222, 223, 225, 226, 228, 232, 235, 241, 242, 245, 246, 248, 249

Mostly, the systematic reviews reported clinical outcomes. A few reviews reported information on process of care240, 250 and patient experience of care228, 232, 239 outcomes. Harms or adverse events, applicability, and sustainability of interventions were not reported in the reviews. Further, uncertainty exists around the systematic review literature because many of the reviews did not report risk of bias assessment of each study included. Risk of bias assessment documents potential flaws in the summarized evidence and supports the certainty or uncertainty in the overall evidence.255

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